Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterMeet the Boynton Beach Team Behind DryMark Restoration Boynton Beach
We’re the crew that shows up when your kitchen’s under two inches of Intracoastal floodwater or when a pipe lets go behind the drywall in your Boynton Beach condo. What ties us together isn’t a uniform, it’s a shared allergy to guesswork. Every one of us has been trained to document before we demo, measure before we promise, and put the price in writing before a single tool comes out of the van. That’s Haven Standard, Clause 1, and it’s how we sleep at night.
Our People
Alicia Brennan, Owner & Claims Documentation Specialist
I started Back to Dry in 2011 after six years adjusting claims for a major carrier and watching too many Boynton Beach homeowners eat thousands because their restoration company couldn’t produce a moisture log that matched the invoice. I built this company around the documentation gap, not around speed or scale. I still review every drying plan over 1,500 square feet personally, and I’ll call your adjuster myself if the photo record doesn’t tell the story the first time. Outside of work, I keep a spreadsheet of every mango season in South Florida because I don’t trust produce that doesn’t come with data.
Marcus T., Lead Water Technician
Marcus has been running extraction and drying crews in Palm Beach County for fourteen years, and he can walk into a flooded townhome in Quantum Park and tell you within ten minutes whether we’re looking at a three-day dry or a seven-day structural job. He’s IICRC-certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), and he’s the one who calibrates our psychrometric sensors every Monday morning because, as he puts it, “a dehu without a verified reading is just a loud box.” Marcus grew up fishing the Lake Worth Lagoon and still keeps a flats boat behind his place in Boynton Beach; he’ll talk snook migration for as long as you’ll let him, usually while he’s logging vapor pressure differentials on his tablet.
Elena R., Senior Mold Remediation Installer
Elena joined us in 2019 after running her own small abatement crew in Broward County, and she brought a rigor we didn’t know we were missing. She’s certified through the IICRC in Mold Remediation (AMRT) and holds her Florida asbestos supervisor license, which means she can scope containment for jobs that cross into older building materials without stopping to subcontract. Her specialty is tertiary drying, the final phase where most crews declare victory too early and mold gets its second act. Elena lives in Boynton Beach proper, near the old high school, and she volunteers with a local ferret rescue, a detail she didn’t mention for three months because she thought we’d find it weird. We don’t.
Darnell J., Service Coordinator & Live Dispatch
Darnell is the voice you get when you call (754) 227-6524 at 2:17 a.m. with water coming through your ceiling in Hunters Run. He’s been with us since 2017, and he’s never once sent a caller to voicemail, because our emergency line doesn’t have one. Darnell coordinates technician deployment across our Boynton Beach service radius, maintains the photo documentation pipeline so every job folder hits the server before the crew leaves the driveway, and translates insurance policy language into plain English for homeowners who’ve never filed a claim before. He was born in West Palm, raised in Boynton Beach, and he knows which condo associations require vendor pre-registration and which ones still operate on a handshake. He also makes the best conch fritters in the office, though he refuses to reveal where he sources the conch.
Sofia K., Restoration Apprentice
Sofia came to us in 2023 through a workforce development program after leaving a career in veterinary tech, and she’s the reason we now catch subfloor moisture migration patterns other crews miss. She’s completing her IICRC WRT certification this quarter and already runs independent moisture mapping on jobs under 800 square feet, documenting readings with the same photo-backed rigor we require on every visit. Her veterinary background shows up in unexpected ways: she’s the one who noticed that a “musty smell” in a Boynton Beach ranch home was actually a deceased rodent in a wall cavity, saving the homeowner a pointless $4,000 mold scope. Sofia lives with two dogs she adopted from her old clinic and a cat who apparently makes all household decisions.
One Standard, Every Job
DryMark Restoration Boynton Beach operates independently under The Haven Standard, the same documentation and pricing protocol Alicia established in 2011. Whether Marcus is extracting sewage backup in a Boynton Beach strip mall or Elena is building containment in a Hypoluxo Island waterfront home, the deliverables don’t change: written price before work starts, photo record on every visit, daily moisture logs formatted to insurance standards, and a signed 365-Day Done Right Promise when we close the job. Our equipment comes from Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry, and every technician’s license and background check is verified before they’re dispatched. The Haven Standard isn’t a marketing line we paste on the website. It’s the operating system we run on, and every person on this page can tell you which clause covers what, because they’ve all had to explain it to a homeowner at 11 p.m. while standing in three inches of Category 2 water.
Written by Alicia Brennan, Owner at DryMark Restoration Boynton Beach, serving Boynton Beach since 2011.