Free visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Before
After
Before
After
Before
AfterThe DryMark Restoration Boynton Beach Guarantee
When we say we stand behind our work, we mean it in writing. Every job we complete in Boynton Beach carries the 365-Day Done Right Promise under The Haven Standard: if it’s not done right, we make it right. No verbal assurances, no runaround, no “we’ll get back to you.” A signed guarantee stamped on your job file, backed by 12,000+ homes restored since 2011 and a company built by a former claims adjuster who watched too many homeowners lose their claims to documentation gaps. We’re not interested in being the cheapest crew in Palm Beach County. We’re interested in being the one you don’t have to call twice.
What’s Covered
- Workmanship on every repair and rebuild. Our technicians are background-checked, uniformed, and named on your job sheet before they arrive, and the work they perform is covered for a full year against defects in execution.
- Professional-grade equipment and proper deployment. We deploy Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry systems documented to IICRC, RIA, and IFA standards, and we guarantee that equipment stays on-site until psychrometric data confirms the structure is dry, not until the schedule says so.
- Complete cleanup before we leave. The containment goes up, the work gets done, and the containment comes down. We don’t hand you a broom and a story about “construction dust.” Your Boynton Beach home is returned in finished condition.
- On-time arrival for scheduled appointments. Emergency dispatch is immediate, 24 hours a day, 7 days a week with a live person answering every call. For scheduled reconstruction and non-emergency work, we commit to a window and communicate if traffic on I-95 or a prior job in Delray Beach shifts it.
- Honest pricing with zero scope creep. Haven Standard, Clause 1: a written price before any work starts, every time, with no exceptions. The price we agree to is the price you pay, even if we find additional damage once we’re inside. That’s the documentation gap our founder built this company to close.
- Photo-documented record on every visit. Included as standard, never an upsell. You receive the photo record, the drying log, the written scope, and the signed warranty. These are the documents that turn restoration invoices into payable insurance claims, and we generate them whether your adjuster asks or not.
Our Satisfaction Promise
If something isn’t right, we fix it. That’s the entire process.
Here’s how it actually works. You call us at (754) 227-6524 or reach out through any channel. We pull your job file, review the photo record and the drying logs, and send the same technician or crew lead who did the original work, or a senior supervisor if that person has moved to a different route. We don’t ask you to explain the problem three times to three different departments.
The 365-Day Done Right Promise covers defects in our workmanship and materials we supplied. It does not cover new damage from unrelated events, which is why we document so thoroughly at completion, your Boynton Beach home’s moisture readings and material classifications are on record. If we missed a secondary moisture pocket in a Gulf Stream-style concrete block wall, or if a seam in rebuilt drywall telegraphs through the paint six months later, that’s on us. We return, we repair, and we update your documentation.
We also offer a Free Second Opinion on any competitor’s written estimate. Bring us another restoration company’s scope and pricing in Boynton Beach, and we’ll review it at no charge. We’ve been doing this since 2011 because Alicia Brennan started this company after watching homeowners accept inadequate scopes from adjusters who’d never read a psychrometric chart. Sometimes the second opinion confirms you’re getting a fair deal. Sometimes it catches a missed containment protocol or an undersized dehumidifier for your square footage. Either way, you know.
Before
AfterLicensed & Insured Backing
A warranty is only as solid as the company standing behind it. We’re state-licensed and insured, with background-checked technicians who carry their credentials. The license number is available on request, and we verify it before anyone enters your home.
Insurance matters in restoration more than in almost any other home service because the work itself is often the subject of an insurance claim. Our documentation, daily moisture logs, and photo records are formatted to meet adjuster standards because our founder used to be one. When we say “direct insurance coordination,” we mean we speak the language of scopes, line items, and proof of loss. We don’t promise miracles with your carrier, but we do promise the paperwork will be complete, accurate, and delivered in the format they expect.
Our equipment is carried on our own balance sheet, not rented by the day from a supplier who disappears when a Phoenix 200HT dehumidifier fails on a Saturday. Our technicians are W-2 employees, not day laborers pulled from a parking lot. The Haven Standard exists because Alicia Brennan saw what happened when restoration companies cut documentation corners to speed up cash flow, and she built the opposite system. Every job in Boynton Beach since 2011 has left with a written price agreed beforehand, a photo record of condition, and a signed warranty on file.
That’s the guarantee. Not a marketing line. A signed document with an address.
Written by Alicia Brennan, Owner at DryMark Restoration Boynton Beach, serving Boynton Beach since 2011.